Klingelnberg GmbH was the recipient of two awards at this year’s tekom conference in Wiesbaden, Germany. The company managed to impress the independent jury with both its instruction manual for the Klingelnberg H 35 worm and rotors grinding machine and the user guide for its deviation analysis/software products for displaying errors of measurement. “We are absolutely delighted and very proud to be recognized in this way. Above all, this accolade will motivate us to continue placing importance on user friendliness in the future and on seeing things 'through the customer's eyes'", explains Dr Hartmuth Müller, CTO of Klingelnberg.
The Gesellschaft für Technische Kommunikation e.V. has been awarding the renowned tekom documentation prize* since 2005. The main categories for assessing the documentation are: structure and text, illustrations, design/layout, safety instructions, navigation, scope, and a comparison between the documentation and the actual product. For more information, visit www.dokupreis.de.
*Award for usage instructions and instruction manuals for consumer and investment goods as well as online help files for software products